Cancellation Policy & Returns
In the event an order is placed and the customer wishes to cancel an order, BUDO will comply with the customer request, only if the request is made in writing. Such request shall be emailed to email@example.com Title in the subject box should state “Order Cancellation.” Order cancellations will receive a full refund, minus applicable handling charges, if any.
Most orders are fulfilled the same day, in the event the customer cancels an order after the order has been processed and shipped, the customer will be responsible for all costs associated with the returning of the cancelled product. The cancelled product must be shipped within 48 hours of the customer receiving the cancelled item. Additionally, a tracking number must accompany the returned product. BUDO is not responsible for lost in the mail items.
If for any reason you need to make a return, e-mail us at firstname.lastname@example.org We will issue a returns note number, along with a forwarding address. We operate a 14 day returns policy, after which time only goods deemed to be faulty will be accepted for return. Items on clearance or special offer will not be accepted for return other than faulty. Any returns should be accompanied by either the original, or a copy of the original paperwork. All labels and tags must be in place on the garment for an exchange other than being faulty. Certain returns may be subject to a restocking fee of 10%.